Lobby Crew:May I help you?有什么可以为您效劳的?Customer:I'd like to make a reservation from October 1st to 7th.... [查看全文]
服务员:Housekeeping. Can I help you?客房服务.需要什么帮助吗?汉克:Yes, there seems to be something wrong with the toil... [查看全文]
汤 soup清汤 light soup; clear soup; consomme浓汤 thick soup; potage肉汤 broth奶油火腿汤 creamed ham soup; ham soup... [查看全文]
鱼虾 fish and prawn炸桂鱼 fried mandarin fish土豆炸桂鱼 fried mandarin fish with potatoes番茄汁炸鱼 fried fish with... [查看全文]
素菜 vegetable dish奶酪口蘑烤蔬菜 vegetables au gratin黄油菜花 cauliflower with butter黄油杂拌蔬菜 mixed vegetables wit... [查看全文]
鸡鸭 chicken and duck烤鸡 roast chicken烤油鸡 roast chicken素菜烤鸡 roast chicken with vegetables棒棒鸡 bon bon chic... [查看全文]
接订位:1. Good morning / afternoon / evening. This is coffee shop. (XXX speaking). May I help you?您好,咖啡厅,... [查看全文]
Order taking :answer the phone1. Good morning /Good afternoon /Good evening.Room service.xxx speaking.How may I hel... [查看全文]
送餐步骤:1. 接到点单后,在纸上记录好客人的要求。Make a clear record about the guest’s need .2. 输电脑单,同时查清... [查看全文]
招呼语Good morning. (用于中午以前) Good afternoon. (用于中午至下午六点以前) Good evening. (用于下午六点过后) Good mornin... [查看全文]